Need to cancel a reservation you made 8 hours ago? Uh, there’s a charge for that. Do you want to move your reservation to an hour earlier on a car no one has reserved for the next three days? There’s a charge for that. Are you stuck in traffic or behind an accident and return the car five or 6 minutes late because no one has it reserved behind you and it’s not worth extending the reservation for a few minutes? Think again… there’s a $ 50 late fee on TOP of the over the top charges. The customer service is friendly, accommodating and overworked. But I have also discovered that I can rent a car from Budget (also owned by Avis) for two days over the week-end for the same cost of a Zipcar for for three hours. IF you need a car in a pinch, well, maybe. Zipcar was taken over by Avis two years ago. So, if you think you’re doing business with a green company that has a great idea, think again. Exhaust all other alternatives before doing business with Zipcar. If I ever have the need in the future, I’ll just pay extra for a rental car or an Über/Lyft. Do not, no matter how desperate, give this company your credit card or personal info. I had no problems with the cars themselves, but as you can see from multiple other reviews, this business is run incredibly poorly and has no customer service to speak of. I used their cars when I lived in Santa Barbara because I received a discount through my university. Thank god I’ve cancelled the card they have on file for me so I don’t have to try and get a refund. They’ve simply not answered my emails, which is horribly disappointing - either their customer service department doesn’t exist or they purposefully did not cancel my account in order to charge me the membership fee.

I first emailed them because I was close to my renewal period - I have a car and wanted to cancel before my membership renewed. LADOT: Car Sharing a Hit at UCLA, USC.I’ve been trying to close my Zipcar account for over a week and a half, almost two weeks now.

Zipcar Interested in College Students Sorry Downtown Oldsters.Streetsblog reports on ideas for expanding the program discussed at the meeting, including a partnership with Metro that would put car share spaces at transit stations. Add to that that Zipcar's offices are in Massachusetts, with the closest rep in San Diego. Short-staffing in the Parking Permit Division of DOT, which is handling the program, has caused delays in implementation. But the Zipcars are being parked illegally too, including two dropped off in red zones. Which perhaps teaches us an important lesson about illegal parking at the two schools. Problems? Well, of course non-Zipcars have been parking in the designated spaces, with 100 citations issued at UCLA (but no tows), and 70 citations and 36 impoundings at USC. Total membership is up too-100 new people have signed up and 300 existing members are using the college cars rather than Zipcar's other LA cars (there are 50). The Zipcars are being borrowed for an average of seven hours, which is much higher than the national average. USC-area users have been borrowing at a 13% higher rate than UCLAers. That's because use of the cars has been way higher than expected, hitting year-long estimates (30% growth) in just a month. The program originally had six parking spots at each school, but four more were added later at USC and two more are coming to UCLA. The city's year-long pilot partnership with Zipcar, which put designated car sharing spots on the streets near USC and UCLA, turned three months in December, and the Los Angeles Department of Transportation reported last week on how it's going.

Zipcar los angeles